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Service Networks

For Manufacturers, Retailers, Circular Cities and Further Operators.

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Your fast-track into the future

Supporting and enabling circular services operators is the core of what we do with our partnerships and software.

Innovate existing services

Consider adding remote video functionality to your service portfolio? You know there are efficiencies in your processes but you don’t know where to start? We got you covered!

Launch new circular services

Adding repair or refurbishment to your existing services? Sold a product but still looking for field service support on-site? We’ll get you there in no time!

Scale your service operations

We can help you enter new markets, regions or product categories and industries while delivering the same level of service, operational excellence and customer experience.

Lead circularity transformation

From Eco-Design to Right-to-Repair, ESG or Climate Impact… time to rethink your strategy and set yourself up for circularity – Let’s go do it!

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One software to run all circular services

Small things matter. Just like the the regular checkup at your doctor, so does it for our products – plus it can be a powerful way to strengthen customer relationship and lifetime value.

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Since 2021, electronics need to be more repairable and the right-to-repair movement is accelerating globally. Fixing a product can extend the lifetime significantly and be profitable too if performed using best practices.

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Refurbishing products has become a hot market in the last years – from electronics to furniture or fashion. Therefore, taking them back having transparency about the lifecycle and access to services is key.

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The more a product is used across its lifetime, the better will be its circularity and sustainability – for example using a rental or “Product-as-a-Service” model. Orchestrating services along the way will be critical to scale those models.

 

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Sometimes a product can’t be used anymore – but often components or parts are still working that can be used in new or other products. Here, product and service history with predictions can help in a shared network.

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Once one of the previous strategies can’t be applied anymore, it’s time to find another material use – e.g. upcycling fashion, using a washing drum as lamp or electric vehicle batteries for alternative energy storage.

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Ultimately, we want to bring back the materials in the loop. Here we can also give recyclers a platform to see what materials are in the current market and give them a way to bring still functioning components to repair and refurbishing partners.

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Covering the full service portfolio

On-site

  • Maintenance
  • Inspection
  • Repair
  • Installation

Remote video

  • Maintenance
  • Inspection
  • DIY guidance
  • Consultation

Phone & chat

  • Inspection
  • DIY guidance
  • Consultation

In-store

  • Inspection
  • Consultation

Workshop

  • Maintenance
  • Inspection
  • Repair
  • Refurbishment

Service providers & operators love it!

“Super helpful and very easy to use software!”

Business owner at circular service provider

“Up to 30% faster overall repair process!”

Service technician at repair shop

“Finally, useful data for all stakeholders!”

Head of circularity at manufacturer

Enabling the ecosystem in one platform

Individuals and organizations who keep products in use are the backbone of a circular economy and the ones collaborating with service operators such manufacturers, retailers and cities. Enabling them is the core of what we do.

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How can products be kept in use with own or external service partners? What errors happen and which parts are being changed? How many spare parts do we need to store? We’re able to answer those and many more question with our software.

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Retailers often already collaborate with service providers and manufacturers – but the trend towards servitization and circularity can help position them to launch, scale and innovate their service portfolio to built a stronger local customer relationship.

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75% of our natural resources are consumed in cities, 50% of global waste is produced in cities, 80% of global greenhouse gas emissions are emitted by cities … already today – and 2/3 of people will live in cities by 2050! There’s no way we’re mastering this without Circular Cities!

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Restaurant, hotel or retail chains and facility managers – managing the circularity and services in just one or multiple countries can become a headache – not with us!

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Sometimes 30, sometimes 120 or a lot more – the amount of products each household collects. Keeping those in use can be cumbersome – thus we want to make it as easy as possible for you. Plus, you can find repair vouchers and training events on how to fix things on our page.

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Circular action = climate action. Businesses can reduce their carbon footprint by keeping all their products in use as long as possible. If you started initiative like a veggie day, green hosting or similar – product circularity is a must. We help you getting there easily and measure your impact on the way.

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Circularity is coming to every sector

Electronics

Appliances, garden & tech equipment

Fashion

Textiles, bags, shoes, accessories

Buildings

Heating, cooling, pumps, furniture

Infrastructure

Energy, telco services, security

Industry

Construction, agriculture, production

Mobility

Cars, trucks, bicycles, scooters, fleets

Healthcare

Hospitals, practices, research labs

Public

Cities, schools, administration

Cross Sector

Retail, restaurants, hotels, events

Others

Instruments, gaming, sports equipment

You’re in good hands!

Selected partners and supporters

Let’s chat, take a demo or just a virtual drink!

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