A guide for cities for implementing repair

Welcome to a new era - where repairing will be the norm!

Meet sustainability & zero waste goals with repair voucher programs: learn how our platform makes it fast & simple


In the pursuit of sustainable urban development, cities worldwide are increasingly recognizing the value of repair voucher programs. These innovative initiatives encourage citizens to repair rather than replace their belongings, leading to significant environmental, economic, and social benefits. From reducing waste and conserving resources to supporting local businesses and promoting a culture of sustainability, the advantages of repair voucher programs are clear. But how can cities efficiently manage such programs, engage citizens, and support repair partners? The answer lies in our platform, designed to streamline the process and make it as straightforward as possible for everyone involved.

Why repair voucher programs?

Repair voucher programs are not just a policy tool; they're a movement towards a more sustainable and resilient urban future. By offering financial incentives for repair services, these programs directly contribute to resource conservation, climate action, and the reduction of waste, aligning with zero-waste goals. They also bolster the local economy by driving business to local repair shops, fostering community resilience in the process.

The challenge of implementation

While the benefits are vast, the implementation of repair voucher programs can be complex. Cities must navigate the intricacies of setting up a program, from defining funding and eligibility criteria to managing applications and measuring impact. Additionally, ensuring the program is accessible to all citizens and attractive to repair businesses requires a robust infrastructure and a user-friendly interface.

Our platform: simplifying the process for cities

Our platform offers the easiest and most efficient way for cities to run repair voucher programs. Designed with both cities and their citizens in mind, it addresses the challenges of program management, engagement, and partnership with repair businesses. Here's how our platform makes a difference:

  1. Streamlined administration

We provide an end-to-end solution that covers every aspect of the program, from application to reimbursement. This simplifies the process for city administrators, allowing them to focus on the program's impact rather than getting bogged down in paperwork.

II. Engaging citizens

Our platform is designed to be intuitive and user-friendly, making it easy for citizens to learn about the program, find participating repair shops, and apply for vouchers. This ensures high participation rates and fosters a culture of repair within the community.

III. Supporting repair partners

By making it straightforward for repair businesses to join and benefit from the program, we help expand the network of available services. Our platform ensures that repair shops can easily manage voucher redemptions, submit invoices, and receive payments, encouraging their participation and growth. Plus, they can refer each other which keeps track of order and builds a true network.

Implementing a successful repair voucher program

Based on experiences from regions like Austria or Thuringia, the following recommendations emerge for cities considering their own repair initiatives.

What to consider when launching a repair voucher program
  1. Adequate funding: To be effective, the incentive must be substantial enough to motivate participation while ensuring administrative efforts are justified.

  2. Accessible criteria for repair businesses: Lowering barriers for repair businesses to participate ensures a broad network of services for citizens.

  3. Predictability for businesses: Providing a stable framework helps repair businesses plan for increased demand and staffing needs.

  4. Streamlined application process: Simplifying the application process through digital means can enhance user experience while maintaining security and fraud prevention measures.

  1. Visibility through repair maps: Making repair services visible through tools like repair maps encourages utilization and remains a valuable resource beyond the funding period.

  2. Fraud prevention: Designing clear processes for transaction and reimbursement can help minimize fraud. Here our platform covers all options (via consumers or repairers) and could even handle voucher payments automatically.

  3. Sustainable financing: Exploring funding options such as extended producer responsibility can alleviate the financial burden on public budgets.

  4. Meeting today's customer expectations: In a time where services are ai-powered, digital first and buying new is delivered the next day or in hours with quick commerce, the repair experience needs to be transformed drastically. Here the fix1 ai-tools, services and app are a good start.

  5. Measuring impact and ensuring privacy: We understand the importance of measuring the environmental and economic impact of repair voucher programs. Our platform includes tools for data collection and analysis, enabling cities to report on the program's success and make informed decisions about future initiatives. Additionally, we prioritize data privacy, ensuring all participant information is securely managed in accordance with certified standards.

Join the movement towards sustainable urban development

The positive feedback from existing repair voucher programs across Europe demonstrates the community's enthusiasm for sustainable repair initiatives. by facilitating easier repairs, we can significantly reduce the environmental impact of consumption. our platform is here to help cities overcome the challenges of implementing these programs, making repairs more accessible and promoting a fair, inclusive repair market.

Are you ready to make repair voucher programs a cornerstone of your city's sustainability strategy? Visit our fix1.today website to discover how our platform can help you engage citizens, support repair partners, and drive positive change for your community and the planet. Lastly, don't forget to join and schedule a call :)

The best repair experience for your citizens
– customized, white label or instantly available via our partner brand fix1.today

ai-chat & phone assistant

users can get instant support with issues & make appointments 24/7

users can get instant support with issues & make appointments 24/7

repair partner map

option to find & book repair partners locally & send custom requests

option to find & book repair partners locally & send custom requests

service profile

detailed partner profile to highlight your services & expertise

detailed partner profile to highlight your services & expertise

product inventory

overview of personal products allows for circular services across lifecycle

overview of personal products allows for circular services across lifecycle

usage history

history of orders, issues, products & more for individual support

history of orders, issues, products & more for individual support

multilingual support

translates profile details in any language to maximize user experience

translates profile details in any language to maximize user experience

partner badges

special badges for top rated partners & custom initiatives

special badges for top rated partners & custom initiatives

state of the art app

fully responsive app available for all devices using ai features

fully responsive app available for all devices using ai features

customer feedback

insights on issues, struggles & usage data to optimize repairability

insights on issues, struggles & usage data to optimize repairability

Explore all features & get our free user guides

Explore all features & get our free user guides

Explore all features & get our free user guides

For repairers, brands & cities.


Access the user guides by scheduling a demo or live webinar - you'll get a link afterwards where you can see them immediately for free.

Access the user guides by scheduling a demo or live webinar - you'll get a link afterwards where you can simmediate

Access the user guides by scheduling a demo or live webinar - you'll get a link afterwards where you can simmediate

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