Supercharge your team & repair operations

Automatically generate cost estimates per request based on device, brand, and data. Save time and convert more leads with real-time pricing.

Dynamic pricing suggestions based on case and customer type. Increase conversions and transparency.

Generate contextual answers to incoming messages. Respond faster and professionally.

Translate incoming and outgoing messages in real time. Serve international customers with ease.

Automatically detect the language of incoming messages. Reply correctly without user confusion.

Summarize conversations and case notes automatically. Speed up handovers and reporting.

Convert voice messages or calls into text. Improve documentation and accessibility.

Access a growing knowledge base of brands and models. Better quotes and diagnostics.

Automatically detect likely problems based on user descriptions. Faster troubleshooting, less back-and-forth.

Feed your own content, FAQs, and knowledge base into the AI. Tailor AI responses to your business.

Embed or share your AI chat via link or HTML snippet. Seamless integration into your channels.

Enable multiple staff members to use AI chat. Collaborate as a team on support.

Predefine templates for frequent questions. Save time and ensure consistency.

Use AI assistants in various languages. Expand globally with local support.

Style your chat assistant to fit your brand. Maintain visual consistency and trust.

Provide customers with a dedicated AI-powered phone number. Offer 24/7 phone support without staffing.

Customize the AI voice to match your tone and brand. Enhance personalization and brand experience.

Automate multi-step flows like intake or follow-up. Streamline your operations end-to-end.

Use or fine-tune your own language models. Full control over performance and privacy.

Provide live AI chat support via Fix1/FixFirst profile. Be always available with no manual support needed.

Always-on phone assistant for bookings and FAQs. Never miss a call again.

AI-chat assistant tailored to your business logic and data. Deliver context-aware support without generic responses.

Deploy your AI-chat anywhere via embed, widget or standalone link. Engage users on any platform or website easily.

Define AI-powered responses and workflows triggered by user input. Automate tasks like pricing, booking, and FAQ replies.

Capture customer intent and qualify leads while offering support. Grow your pipeline while reducing support workload.

Your assistant works anytime in multiple languages. Serve a global audience and never miss a request.

Feed your assistant with internal documents, guides, and FAQs. Ensure brand consistency and accurate answers.

Enable public or private entities to subsidize repairs via vouchers. Drive circularity and increase repair adoption with incentive programs.

Process reimbursements for approved repairs without manual intervention. Reduce administrative overhead for all stakeholders.

Automatically verify claims and detect suspicious or duplicate submissions. Ensure program integrity and prevent misuse.

Handle product warranty and insurance claims through the same platform. Offer a unified experience for brands, insurers, and users.

Manage repair and maintenance agreements between parties. Ensure transparency and compliance across the lifecycle.

Configure workflows for manual or automated claim approval. Maintain control while scaling claims and voucher systems.

Provide customers with real-time pricing based on request details. Boost trust and decision speed with transparent costs.

Send personalized offers based on device and repair context. Increase conversion with professional communication.

AI-generated replies based on customer context and preferences. Faster, smarter, and more human-like responses.

Automatically translate customer communication. Serve a diverse customer base in their native languages.

Collect and manage post-repair customer feedback. Improve service quality and highlight trusted providers.

Connect and chat with customers via WhatsApp. Communicate where your customers already are.

Tailor booking flows to your services and design. Simplify onboarding and align with your brand.

AI handles scheduling based on availability and issue type. Automated booking without back-and-forth.

Central inbox for email, WhatsApp, and other channels. Stay organized and responsive across platforms.

Predict likely problems from customer descriptions. Deliver faster and more accurate support.

Voice assistant handles inquiries anytime. Round-the-clock service with no extra staff.

Show users the climate and social impact of their repairs. Strengthen your ESG profile and user motivation.

Customers can check repair status online anytime. Reduce follow-up calls and increase transparency.

Offer a branded repair experience via mobile app. Boost loyalty and return usage through mobile touchpoints.

Enable custom tools for onboarding, diagnosis, or user flows. Adapt experience to specific product needs.

Display services offered by each provider or brand. Make repair options visible and easy to browse.

Public profile for each repair partner or location. Increase visibility and trust with users.

Select and pay only for the features you need. Maximum flexibility and scalability.

Run FixFirst under your own brand identity. Deliver a seamless, branded user experience.

Connect custom software, APIs, and systems. Seamlessly fit into your existing stack.

Deploy AI chat via custom links or embed code. Flexible, fast integration into your ecosystem.

Provide your own knowledge to train the AI assistant. Tailor the assistant’s answers to your business.

Style the AI assistant to match your branding. Keep your user experience visually consistent.

Dedicated AI-powered hotline for your business. Offer always-on voice support under your number.

Customize the voice of your phone assistant. Ensure brand-aligned tone and personality.

Define custom process automations with AI. Streamline and personalize your operations.

Use or fine-tune your own AI model. Maximize accuracy and retain full control.

Structured repair process templates for consistent quality. Ensure compliance, reduce errors, and improve repair outcomes.

Comprehensive software to manage field service operations end-to-end. Streamline operations with one central tool.

Track, assign, and fulfill repair orders efficiently. Keep service organized and responsive.

Connect to suppliers for real-time part availability and ordering. Avoid delays and reduce manual lookup.

Track parts and tools across locations and technicians. Minimize downtime and stock-outs.

Access full service and repair history per product or customer. Enable fast, informed service with complete context.

Guide or diagnose remotely via video call tools. Reduce travel needs and enable remote expertise.

Join video sessions without needing to download anything. Increase accessibility and reduce friction.

Optimized for all devices and screen sizes. Support field techs and users wherever they are.

Unique, secure links for each participant/session. Maintain privacy and structured interaction.

Search for repair instructions and design data per model. Save time and increase first-time fix rate.

Lookup devices and brands supported in the system. Ensure compatibility and process alignment.

Locate needed parts by model or issue. Accelerate part sourcing and matching.

Scan equipment or part codes via camera or printed labels. Simplify data entry and reduce errors.

Optimize field technician routes based on location and availability. Save fuel, time, and CO₂.

Best-practice suggestions during repairs. Boost confidence and learning on the job.

Build repair or inspection checklists per case or device. Ensure nothing gets forgotten.

AI-powered detection of model info from device nameplates. Faster identification with fewer errors.

Assign and track field service tasks or subtasks. Keep technicians organized and accountable.

Access a database of device-specific error codes and resolutions. Faster troubleshooting with manufacturer-grade info.

Generate professional service reports and invoices on the spot. Speed up billing and customer documentation.

Mobile-first repair app with offline mode and built-in tools. Empower field teams with everything in one place.

Hands-free AR support for complex repairs. Enable remote guidance while working.

Coordinate between teams and departments with shared access and task flow. Enhance internal communication and speed up case resolution.

Enable fast, templated replies to common inquiries. Reduce response time and improve customer satisfaction.

Manage customer appointments and technician availability in one place. Reduce no-shows and optimize time slots.

Display available services by type, location, or specialization. Help users easily understand what's available and make a choice.

Create and manage public profiles for service providers. Increase transparency and build trust with users.

Verify technician or partner identity during onboarding or service. Boost platform trust and regulatory compliance.

Standardized form to collect all necessary info for repair or service requests. Ensure smooth intake with minimal customer confusion.

Generate unique links for personalized booking experiences. Enable tracking and campaign-based onboarding.

Fully customize your booking interface to reflect brand and process. Drive conversions and maintain brand integrity.

AI handles scheduling based on customer inputs and technician availability. 24/7 smart booking without staff intervention.

Automatically qualify and assign incoming service requests to the right partner. Streamline dispatch and reduce manual filtering.

Generate accurate quotes instantly based on service details. Set expectations upfront and speed up decision-making.

Send dynamic service offers based on customer inputs. Increase booking conversion and reduce back-and-forth.

Allow real-time AI support via embedded chat on user or partner profiles. Support customers instantly, even after hours.

AI-powered phone assistant available anytime for inquiries or bookings. Ensure availability without increasing headcount.

Point of Sale interface for accepting in-person payments. Simplify transactions in physical locations.

Enable front office staff with mobile access to core tools and dashboards. Increase flexibility and enable support on the go.

Bulk onboarding and management of multiple partners or locations. Scale operations efficiently across franchises or regions.

Manage the reuse, repair, and recycling of products across their lifecycle. Enable closed-loop systems and meet regulatory goals.

Access data on CO₂ savings, waste reduction, and circularity per device or service. Demonstrate environmental performance and engage users.

Join and contribute to shared ESG and sustainability programs. Strengthen ESG credentials and transparency.

Track repair, ownership, and usage history of each product. Support repairability, resale, and compliance.

Quantify climate and resource impact per repair or product. Empower circular storytelling and reporting.

Connect to tools like CRMs, ERPs, and payment systems via Make/Zapier. Automate workflows and extend platform capabilities.

Sync or fetch climate impact data via APIs. Integrate sustainability into your existing systems.

Access device-level repair instructions, scores, and tips. Speed up repairs and ensure technical compliance.

Connect to any system via API or custom endpoint logic. Build your own workflows and connect your ecosystem.

Single Sign-On for easier and secure user management. Simplify onboarding and enhance security.

Deploy platform under your own cloud or jurisdiction. Ensure compliance with local hosting and data laws.

Accept payments directly online for services or deposits. Make payment frictionless and instant.

Support offline, regional or in-person payment methods. Meet local market needs and customer preferences.

Generate invoices automatically from work reports. Streamline billing and documentation.

Point-of-sale interface for retail or on-site payments. Enable smooth transactions at physical locations.

Let partners or locations define individual pricing. Stay flexible and competitive per region or service.

Add booking, chat or listing widgets to any website. Capture leads directly from your digital touchpoints.

Join or launch your own network of repair partners. Scale demand and coverage through trusted partners.

Showcase services by type, location or availability. Increase visibility and discoverability.

Branded profile pages for each partner or location. Build trust and drive traffic.

Collect structured service requests and bookings. Convert more leads with guided forms.

Generate unique booking links for campaigns or partners. Track engagement and personalize onboarding.

Design your own branded customer booking experience. Match your identity and conversion funnel.

AI-driven assistant helps customers schedule appointments. Book services without staff involvement.

Route incoming orders to the right provider automatically. Increase efficiency and lead response speed.

Generate repair estimates instantly based on data. Set clear expectations and close faster.

Dynamic offers tailored to the user and device. Convert more leads with the right pricing.

Live AI chatbot on partner profiles and landing pages. Support visitors and answer FAQs 24/7.

Voice-based AI assistant for customer support. Be reachable by phone anytime, automatically.

Bulk-import and manage partner entries and onboarding. Accelerate network expansion and onboarding.

Provide front office or field staff with mobile hardware. Ensure everyone can access the platform anytime, anywhere.

Empower your workforce with digital tools and instant onboarding. Accelerate adoption and modernize operations.

Devices come pre-integrated with FixFirst software. Start immediately with zero IT setup.

Rent mobile devices on flexible plans for teams. Minimize upfront costs and scale on demand.

Monitor performance metrics across services and partners. Improve efficiency through actionable analytics.

Track service delivery against defined KPIs and response times. Ensure high service standards and accountability.

Custom dashboards for performance tracking and management. Keep stakeholders aligned with real-time insights.

Sync customer reviews to boost online visibility. Improve credibility and customer engagement.

Define permissions and roles per user and partner type. Ensure data security and smooth collaboration.

Configure and manage partner-specific integrations. Adapt the platform for each ecosystem participant.

Offer a dedicated phone line powered by AI. Be reachable by voice, around the clock.

Customize the voice of your AI agent. Match your brand tone and user expectations.

Define how the AI responds and acts during calls. Enable bookings, answers, and routing by voice.

AI captures contact info and helps users without human staff. Reduce missed calls and capture more opportunities.

AI offers appointment slots and books services via phone. Enable hands-free scheduling over voice.

Available anytime in multiple languages. Support users globally and automatically.

Power your phone agent with accurate, business-specific data. Maintain consistent, high-quality support by voice.

Hardware to process physical card payments in shops. Enable in-store purchases with ease.

Collect digital signatures and documents at the counter. Ensure secure and complete service documentation.

Accept digital vouchers via QR codes easily. Streamline subsidy and voucher programs in-store.

Fully integrated with FixFirst’s system and services. Smooth experience without additional setup.

Rent POS devices on a flexible basis. Lower costs for seasonal or pilot use cases.

Support compliance with EU Right-to-Repair regulations. Strengthen your positioning and avoid penalties.

Tools to support compliance with the Ecodesign Directive. Ensure products and services meet circular standards.

Enable product traceability with integrated passports. Prepare for upcoming digital product regulations.

Comply with European Data Act provisions around data usage. Stay compliant and transparent.

Fully GDPR-compliant data handling and storage. Protect customer data and ensure privacy compliance.

Video-based support or inspection tool for remote help. Assist customers and partners without site visits.

Invite users to sessions with one click, no download needed. Eliminate barriers and improve participation.

Optimized video for desktop, tablet, and mobile use. Deliver a seamless experience across all devices.

Generate session-specific links with user context. Ensure personalized, secure remote interactions.

Built into the FixFirst system and workflows. No setup needed – works out of the box.

AR glasses for hands-free repair guidance and documentation. Empower field techs with immersive, mobile tools.

Built-in hardware for communication and recording. Enable voice-guided repair and real-time support.

AI assists via image recognition and voice interaction. Automate diagnostics and step-by-step guidance.

Optimized for on-site repairs and technician use. Increase efficiency and reduce training time.

Run live quality control during repairs via AI and visual feedback. Ensure repair standards are consistently met.

Access manuals, videos, or instructions hands-free. No need to pause or consult external devices.

Control software and trigger workflows by voice. Faster interaction without touchscreen distractions.

Preconfigured to work with FixFirst software ecosystem. Plug and play functionality with backend tools.

Rent AR smartglasses for temporary use or pilots. Try advanced tech without upfront investment.

Receive dedicated support from the FixFirst team. Get help whenever needed from real people.

Priority access to advanced support and success management. Resolve critical issues faster.

Get regular updates and feature refinements. Always stay ahead with the latest tools.

Training sessions to onboard your team effectively. Ensure confident usage from day one.

Start with a small-scale rollout before scaling. Test and learn before full deployment.

Predefined repair processes and templates for standardized service delivery. Ensure consistency and quality across technicians and locations.

End-to-end software to manage every step of workshop operations. Centralize operations and reduce manual coordination.

Track, assign, and manage repair orders from intake to completion. Stay on top of workloads and deadlines.

Real-time connection with spare parts providers and catalogs. Ensure availability and simplify ordering.

Monitor stock levels, usage, and locations across the workshop. Prevent downtime and optimize spare part use.

Access detailed history for each repair and device. Work with full context and improve decision-making.

Look up disassembly guides, tools, and scores by device model. Save time and increase first-time fix rates.

Identify compatible devices and services based on brand and model. Reduce guesswork and improve process alignment.

Find appropriate spare parts for devices by model or issue. Speed up sourcing and improve accuracy.

Label and scan devices, parts, and workstations for tracking. Enable fast data capture and reduce errors.

Access smart recommendations and instructions during the repair process. Support technician learning and reduce rework.

Build and assign step-by-step repair or quality checklists. Improve process reliability and completeness.

Automatically read device details from nameplates via AI. Accelerate intake and reduce manual input.

Assign tasks and subtasks for technicians and teams. Keep responsibilities clear and track execution.

Lookup error codes by device type and issue. Troubleshoot quickly with verified references.

Generate professional service documentation and invoices automatically. Close jobs faster and reduce administrative work.

Mobile and tablet app designed for workshop use. Give technicians real-time access to all relevant tools.

Hands-free AR-enabled support for repairs and guidance. Boost efficiency and remote collaboration.