Ending the throw-away world: one fix at a time

The Operating System for Circular Services & Products

We’re a Berlin-based impact and tech startup that aims to accelerate the transformation towards a circular economy. To achieve this, our team digitizes and simplifies circular services and processes with our software platform and partnership options – from electronics to fashion & more.

Become circular

Selected partners and supporters

Software, Processes, Data, Services & Partners
For a Digital & Circular World 

Join the journey towards a circular future

Our vision is a world where fixing products and keeping them in use comes first – now we’re building the solutions to get there.

Perform Circular Services

For service providers in the area of maintenance, repair, refurbishment, reuse or remanufacture, repurpose and recycling who are looking for solutions.


Service Providers

Perform

Operate Service Networks

Discover how our solutions enables manufacturers, retailers, circular cities and other stakeholders to launch, scale and innovate their circular service operations.


Brands & Cities

Operate

Develop Circular Strategies

We can help you develop, test and implement your circular ideas together with our expert network of researchers, founders and consultants – form workshops to POCs.


Brands & Cities

Develop

Extend Product Lifetime

Climate action = Circular action : learn how we support you to extend the lifetime of your products as easy as possible – both for households and businesses.


Product Users

Extend

One software for all circular services

Small things matter. Just like the the regular checkup at your doctor, so does it for our products – plus it can be a powerful way to strengthen customer relationship and lifetime value.

Explore Features

Since 2021, electronics need to be more repairable and the right-to-repair movement is accelerating globally. Fixing a product can extend the lifetime significantly and be profitable too if performed using best practices.

Explore Features

Refurbishing products has become a hot market in the last years – from electronics to furniture or fashion. Therefore, taking them back having transparency about the lifecycle and access to services is key.

Explore Features

The more a product is used across its lifetime, the better will be its circularity and sustainability – for example using a rental or “Product-as-a-Service” model. Orchestrating services along the way will be critical to scale those models.

Explore Features

Sometimes a product can’t be used anymore – but often components or parts are still working that can be used in new or other products. Here, product and service history with predictions can help in a shared network.

Explore Features

Once one of the previous strategies can’t be applied anymore, it’s time to find another material use – e.g. upcycling fashion, using a washing drum as lamp or electric vehicle batteries for alternative energy storage.

Explore Features

Ultimately, we want to bring back the materials in the loop. Here we can also give recyclers a platform to see what materials are in the current market and give them a way to bring still functioning components to repair and refurbishing partners.

Explore Features

Enabling the ecosystem in one platform

Individuals and organizations who keep products in use are the backbone of a circular economy and the ones collaborating with service operators such manufacturers, retailers and cities. Enabling them is the core of what we do.

 

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How can products be kept in use with own or external service partners? What errors happen and which parts are being changed? How many spare parts do we need to store? We’re able to answer those and many more question with our software.

 

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Retailers often already collaborate with service providers and manufacturers – but the trend towards servitization and circularity can help position them to launch, scale and innovate their service portfolio to built a stronger local customer relationship. 

 

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75% of our natural resources are consumed in cities, 50% of global waste is produced in cities, 80% of global greenhouse gas emissions are emitted by cities … already today – and 2/3 of people will live in cities by 2050! There’s no way we’re mastering this without Circular Cities! 

 

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Restaurant, hotel or retail chains and facility managers – managing the circularity and services in just one or multiple countries can become a headache – not with us!

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Sometimes 30, sometimes 120 or a lot more – the amount of products each household collects. Keeping those in use can be cumbersome – thus we want to make it as easy as possible for you. Plus, you can find repair vouchers and training events on how to fix things on our page. 

 

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Circular action = climate action. Businesses can reduce their carbon footprint by keeping all their products in use as long as possible. If you started initiative like a veggie day, green hosting or similar – product circularity is a must. We help you getting there easily and measure your impact on the way.  

 

Learn more

>10.400 Circular Partners
on letsfixfirst.com

Circularity is coming to every sector

Electronics

Appliances, garden & tech equipment

Fashion

Textiles, bags, shoes, accessories

Buildings

Heating, cooling, pumps, furniture

Infrastructure

Energy, telco services, security

Industry

Construction, agriculture, production

Mobility

Cars, trucks, bicycles, scooters, fleets

Healthcare

Hospitals, practices, research labs

Public

Cities, schools, administration

Cross Sector

Retail, restaurants, hotels, events

Others

Instruments, gaming, sports equipment

More change than in the past 30 years

Our solution = technology + partnerships

Circular Partner

Make your commitment to circularity visible. Offer circular services and help close material loops.

Learn more

Software Partner

Use our software to run your circular services and simplify collaboration with your partners.

Learn more

As seen in

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And learn all about our solutions.

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Our partners love it!

“Super helpful and very easy to use software!”

Business owner at circular service provider

“Up to 30% faster overall repair process!”

Service technician at repair shop

“Finally, useful data for all stakeholders!”

Head of circularity at manufacturer

Let’s chat, take a demo or just a virtual drink!

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