Turn device issues into resolved tickets on autopilot

Instant quotes, 24/7 support, and end-to-end workflows—price, book, diagnose, and finish faster.

Discover features designed to simplify workflows, boost productivity, and improve team collaboration seamlessly.

Discover features designed to simplify workflows, boost productivity, and improve team collaboration seamlessly.

silver MacBook
silver MacBook
silver MacBook

Win Jobs with Instant Quotes

Win Jobs with Instant Quotes

Instant Cost Estimates plus Smart Proposals & Prices give accurate, real-time pricing that turns inquiries into bookings.

Instant Cost Estimates plus Smart Proposals & Prices give accurate, real-time pricing that turns inquiries into bookings.

Provide 24/7 Support Without Extra Staff

Provide 24/7 Support Without Extra Staff

With Own AI-Phone Number, 24h AI-Phone Assistant, AI-Chat on Profile, and a Multi-Channel Inbox, your help desk is always open.

With Own AI-Phone Number, 24h AI-Phone Assistant, AI-Chat on Profile, and a Multi-Channel Inbox, your help desk is always open.

Diagnose & Document Faster

Diagnose & Document Faster

Speech-to-Text AI captures details and AI-Based Issue Diagnosis surfaces likely problems; Smartglasses for Technicians enable hands-free remote guidance.

Speech-to-Text AI captures details and AI-Based Issue Diagnosis surfaces likely problems; Smartglasses for Technicians enable hands-free remote guidance.

Run Field & Workshop Ops in One Place

Run Field & Workshop Ops in One Place

From Custom Booking Pages & Forms to Full Workflow Software, Booking & Scheduling, Integrations to 7,500+ tools, Partner Profile, and POS, everything flows—on-site, pickup, or in-store.

From Custom Booking Pages & Forms to Full Workflow Software, Booking & Scheduling, Integrations to 7,500+ tools, Partner Profile, and POS, everything flows—on-site, pickup, or in-store.

Feature Highlights

Feature Highlights

Feature Highlights

Highlights for Office & Computer Repair

Instant Cost Estimates

Automatically generate cost estimates per request based on device, brand, and data. Save time and convert more leads with real-time pricing.

Smart Proposals & Prices

Dynamic pricing suggestions based on case and customer type. Increase conversions and transparency.

Speech-to-Text AI

Convert voice messages or calls into text. Improve documentation and accessibility.

AI-Based Issue Diagnosis

Automatically detect likely problems based on user descriptions. Faster troubleshooting, less back-and-forth.

Own AI-Phone Number

Provide customers with a dedicated AI-powered phone number. Offer 24/7 phone support without staffing.

AI-Chat on Profile

Provide live AI chat support via Fix1/FixFirst profile. Be always available with no manual support needed.

24h AI-Phone Assistant

Always-on phone assistant for bookings and FAQs. Never miss a call again.

Custom Booking Page & Forms

Tailor booking flows to your services and design. Simplify onboarding and align with your brand.

Multi-Channel Inbox

Central inbox for email, WhatsApp, and other channels. Stay organized and responsive across platforms.

Partner Profile

Public profile for each repair partner or location. Increase visibility and trust with users.

Full Workflow Software

Comprehensive software to manage field service operations end-to-end. Streamline operations with one central tool.

Smartglasses for Technicians

Hands-free AR support for complex repairs. Enable remote guidance while working.

Booking & Scheduling

Manage customer appointments and technician availability in one place. Reduce no-shows and optimize time slots.

Integration to 7,500+ Tools

Connect to tools like CRMs, ERPs, and payment systems via Make/Zapier. Automate workflows and extend platform capabilities.

POS Device & Card Reader

Hardware to process physical card payments in shops. Enable in-store purchases with ease.

1-5

Average ticket resolution time (min)

1-5

Average ticket resolution time (min)

1-5

Average ticket resolution time (min)

“FixFirst lets us price, book, and start troubleshooting before we arrive, our tickets move twice as fast.”

Marcus L.

“FixFirst lets us price, book, and start troubleshooting before we arrive, our tickets move twice as fast.”

Marcus L.

“FixFirst lets us price, book, and start troubleshooting before we arrive, our tickets move twice as fast.”

Marcus L.

<1%

Missed service requests

<1%

Missed service requests

<1%

Missed service requests

Contact

We’d Love To Hear
From You 👋

Schedule a demo for product deep dives and feel free to reach out via WhatsApp for any inquiries, support, or feedback. We're here to assist you every step of the way!

Book your free demo - today!

Contact

We’d Love To Hear
From You 👋

Schedule a demo for product deep dives and feel free to reach out via WhatsApp for any inquiries, support, or feedback. We're here to assist you every step of the way!

Book your free demo - today!

Contact

We’d Love To Hear
From You 👋

Schedule a demo for product deep dives and feel free to reach out via WhatsApp for any inquiries, support, or feedback. We're here to assist you every step of the way!

Book your free demo - today!