From glitch to game on, automated

Instant quotes, 24/7 support, and end-to-end workflows for consoles, PCs, VR, and home entertainment systems.

Discover features designed to simplify workflows, boost productivity, and improve team collaboration seamlessly.

Discover features designed to simplify workflows, boost productivity, and improve team collaboration seamlessly.

flat screen TV
flat screen TV
flat screen TV

Win jobs in seconds

Win jobs in seconds

Instant Cost Estimates + Smart Proposals & Prices deliver real-time quotes for consoles, PCs, and VR so player requests turn into bookings fast.

Instant Cost Estimates + Smart Proposals & Prices deliver real-time quotes for consoles, PCs, and VR so player requests turn into bookings fast.

Always-on player support

Always-on player support

Own AI-Phone Number, 24/7 AI-Phone Assistant, AI-Chat on Profile, and a unified inbox for WhatsApp, email, and calls (Discord via integrations) handle surge traffic on release nights and tournament weekends, no extra headcount.

Own AI-Phone Number, 24/7 AI-Phone Assistant, AI-Chat on Profile, and a unified inbox for WhatsApp, email, and calls (Discord via integrations) handle surge traffic on release nights and tournament weekends, no extra headcount.

Diagnose & document faster

Diagnose & document faster

Speech-to-Text AI captures details, creates a summary and tasks for your team; AI-Based Issue Diagnosis flags likely causes. Smartglasses enable hands-free guidance on complex board work.

Speech-to-Text AI captures details, creates a summary and tasks for your team; AI-Based Issue Diagnosis flags likely causes. Smartglasses enable hands-free guidance on complex board work.

Run the whole operation in one hub

Run the whole operation in one hub

Custom Booking Pages & Forms, Full Workflow Software, Booking & Scheduling, Integrations to 7,500+ tools, Partner Profile, and POS smooth for in-shop, pickup, mail-in, or on-site service at venues.

Custom Booking Pages & Forms, Full Workflow Software, Booking & Scheduling, Integrations to 7,500+ tools, Partner Profile, and POS smooth for in-shop, pickup, mail-in, or on-site service at venues.

Feature Highlights

Feature Highlights

Feature Highlights

Highlights for Gaming & Entertainment Repair

Instant Cost Estimates

Automatically generate cost estimates per request based on device, brand, and data. Save time and convert more leads with real-time pricing.

Smart Proposals & Prices

Dynamic pricing suggestions based on case and customer type. Increase conversions and transparency.

Speech-to-Text AI

Convert voice messages or calls into text. Improve documentation and accessibility.

AI-Based Issue Diagnosis

Automatically detect likely problems based on user descriptions. Faster troubleshooting, less back-and-forth.

Own AI-Phone Number

Provide customers with a dedicated AI-powered phone number. Offer 24/7 phone support without staffing.

AI-Chat on Profile

Provide live AI chat support via Fix1/FixFirst profile. Be always available with no manual support needed.

24h AI-Phone Assistant

Always-on phone assistant for bookings and FAQs. Never miss a call again.

Custom Booking Page & Forms

Tailor booking flows to your services and design. Simplify onboarding and align with your brand.

Multi-Channel Inbox

Central inbox for email, WhatsApp, and other channels. Stay organized and responsive across platforms.

Partner Profile

Public profile for each repair partner or location. Increase visibility and trust with users.

Full Workflow Software

Comprehensive software to manage field service operations end-to-end. Streamline operations with one central tool.

Smartglasses for Technicians

Hands-free AR support for complex repairs. Enable remote guidance while working.

Booking & Scheduling

Manage customer appointments and technician availability in one place. Reduce no-shows and optimize time slots.

Integration to 7,500+ Tools

Connect to tools like CRMs, ERPs, and payment systems via Make/Zapier. Automate workflows and extend platform capabilities.

POS Device & Card Reader

Hardware to process physical card payments in shops. Enable in-store purchases with ease.

79%

Quote-to-booking conversion

79%

Quote-to-booking conversion

79%

Quote-to-booking conversion

“Players don’t wait, we can price a console repair in seconds and book the pickup right away. Jobs land faster and turn around quicker.”

Nora L.

“Players don’t wait, we can price a console repair in seconds and book the pickup right away. Jobs land faster and turn around quicker.”

Nora L.

“Players don’t wait, we can price a console repair in seconds and book the pickup right away. Jobs land faster and turn around quicker.”

Nora L.

100%

Call answer rate

100%

Call answer rate

100%

Call answer rate

Contact

We’d Love To Hear
From You 👋

Schedule a demo for product deep dives and feel free to reach out via WhatsApp for any inquiries, support, or feedback. We're here to assist you every step of the way!

Book your free demo - today!

Contact

We’d Love To Hear
From You 👋

Schedule a demo for product deep dives and feel free to reach out via WhatsApp for any inquiries, support, or feedback. We're here to assist you every step of the way!

Book your free demo - today!

Contact

We’d Love To Hear
From You 👋

Schedule a demo for product deep dives and feel free to reach out via WhatsApp for any inquiries, support, or feedback. We're here to assist you every step of the way!

Book your free demo - today!