Modernize your Repair Workshop with smart tools

FixFirst helps workshop repair teams digitize intake, speed up diagnostics, and manage jobs effortlessly - so you can repair more, faster, with less overhead.

Discover features designed to simplify workflows, boost productivity, and improve team collaboration seamlessly.

Discover features designed to simplify workflows, boost productivity, and improve team collaboration seamlessly.

Dashboard Image
Dashboard Image
Smarter Intake, Less Chaos

Smarter Intake, Less Chaos

Capture jobs digitally - walk-ins, appointments, or QR code requests - so you always have the right info from the start.

Capture jobs digitally - walk-ins, appointments, or QR code requests - so you always have the right info from the start.

AI-Guided Diagnostics

AI-Guided Diagnostics

Fix issues faster with structured triage, photo documentation, and AI-supported suggestions that boost first-time fix rates.

Fix issues faster with structured triage, photo documentation, and AI-supported suggestions that boost first-time fix rates.

Full Job Visibility in One Place

Full Job Visibility in One Place

Track every job with digital repair boards, status updates, and technician notes - no more sticky notes or lost tickets.

Track every job with digital repair boards, status updates, and technician notes - no more sticky notes or lost tickets.

Repair Performance that Scales

Repair Performance that Scales

Monitor shop efficiency, identify bottlenecks, and unlock growth with real-time insights into turnaround times and outcomes.

Monitor shop efficiency, identify bottlenecks, and unlock growth with real-time insights into turnaround times and outcomes.

Overview for Workshop Repair

Overview for Workshop Repair

Overview for Workshop Repair

Let's make you & your team happy

Technicians

Service Managers

Customers

Partners

Owners

Access jobs, diagnostics, and repair instructions directly at the bench.

+30% Repair Speed

Everything you need, no delays or paperwork.

Fewer Errors

Clear work orders reduce rework and guesswork.

a man wearing a blindfold working on a circuit board

Technicians

Service Managers

Customers

Partners

Owners

Access jobs, diagnostics, and repair instructions directly at the bench.

+30% Repair Speed

Everything you need, no delays or paperwork.

Fewer Errors

Clear work orders reduce rework and guesswork.

a man wearing a blindfold working on a circuit board

Technicians

Service Managers

Customers

Partners

Owners

Access jobs, diagnostics, and repair instructions directly at the bench.

+30% Repair Speed

Everything you need, no delays or paperwork.

Fewer Errors

Clear work orders reduce rework and guesswork.

a man wearing a blindfold working on a circuit board

Fast setup <10min

Fast setup <10min

Fast setup <10min

Add your team

Add your team

Add your team

Import data

Import data

Import data

Onboarding support

Onboarding support

Onboarding support

Solution Highlights

Solution Highlights

Solution Highlights

AI-powered Workshop Repair Operations

AI-powered Workshop Repair Operations

AI-powered Workshop Repair Operations

Unified Inbox

Master all requests from any channel, let AI do follow-ups & only pick the orders you really want

AI-Chat Anywhere

Provide AI chat support or customize it internally. Be available & multilingual anytime.

24h AI-Phone Assistant

Always-on phone assistant for bookings and FAQs. Never miss a call again.

Instant Cost Estimates

Automatically generate cost estimates per request based on device, brand, and data. Save time and convert more leads with real-time pricing.

> 7.5 k

Integrations - connects to your existing systems & any other tool

> 300 k

API with +300k items incl. repair, impact, brand & model data

> 18 Mn

Find +18 million spare parts incl. price, availability & more

79%

faster diagnosis & estimates

79%

faster diagnosis & estimates

79%

faster diagnosis & estimates

2X

more & better qualified repair leads

2X

more & better qualified repair leads

2X

more & better qualified repair leads

"FixFirst transformed how we run our workshop. Our technicians finally have all job info at their fingertips, and our service manager can track every task in real-time."

Anna K.

Operations Lead

"FixFirst transformed how we run our workshop. Our technicians finally have all job info at their fingertips, and our service manager can track every task in real-time."

Anna K.

Operations Lead

"FixFirst transformed how we run our workshop. Our technicians finally have all job info at their fingertips, and our service manager can track every task in real-time."

Anna K.

Operations Lead

Comparison

Comparison

Comparison

What makes FixFirst-powered Workshop Repair stand out

The only constant is change. Would it be bad idea to choose a partner who adjusts and accelerates you?

Discover how Prismo outperforms other platforms with superior features, better performance, and unmatched ease of use.

Others

Walk-ins and phone calls dominate job intake

Walk-ins and phone calls dominate job intake

Walk-ins and phone calls dominate job intake

Paper forms and verbal diagnostics slow things down

Paper forms and verbal diagnostics slow things down

Paper forms and verbal diagnostics slow things down

Inconsistent updates, long customer wait times

Inconsistent updates, long customer wait times

Inconsistent updates, long customer wait times

Guesswork in ordering parts or pricing repairs

Guesswork in ordering parts or pricing repairs

Guesswork in ordering parts or pricing repairs

Revenue lost to miscommunication or missed follow-ups

Revenue lost to miscommunication or missed follow-ups

Revenue lost to miscommunication or missed follow-ups

V/S

Logo
Logo

Centralized system for walk-ins, online bookings & partner referrals

Centralized system for walk-ins, online bookings & partner referrals

Centralized system for walk-ins, online bookings & partner referrals

Digital intake, AI-supported diagnostics, and guided triage workflows

Digital intake, AI-supported diagnostics, and guided triage workflows

Digital intake, AI-supported diagnostics, and guided triage workflows

Real-time repair tracking and automated notifications keep customers informed

Real-time repair tracking and automated notifications keep customers informed

Real-time repair tracking and automated notifications keep customers informed

Smart parts suggestions, live pricing, and repair data integrated into your process

Smart parts suggestions, live pricing, and repair data integrated into your process

Smart parts suggestions, live pricing, and repair data integrated into your process

Automated reminders and task tracking reduce errors and increase completion rates

Automated reminders and task tracking reduce errors and increase completion rates

Automated reminders and task tracking reduce errors and increase completion rates

All-in-one platform for job management, history, photos, parts, and more

All-in-one platform for job management, history, photos, parts, and more

All-in-one platform for job management, history, photos, parts, and more

Scales with your shop, integrates with suppliers, platforms, and CRMs effortlessly

Scales with your shop, integrates with suppliers, platforms, and CRMs effortlessly

Scales with your shop, integrates with suppliers, platforms, and CRMs effortlessly

Selected partners and supporters

Feature Highlights

Feature Highlights

Feature Highlights

Highlights for Workshop Repair

Instant Cost Estimates

Automatically generate cost estimates per request based on device, brand, and data. Save time and convert more leads with real-time pricing.

Smart Proposals & Prices

Dynamic pricing suggestions based on case and customer type. Increase conversions and transparency.

Speech-to-Text AI

Convert voice messages or calls into text. Improve documentation and accessibility.

AI-Based Issue Diagnosis

Automatically detect likely problems based on user descriptions. Faster troubleshooting, less back-and-forth.

Own AI-Phone Number

Provide customers with a dedicated AI-powered phone number. Offer 24/7 phone support without staffing.

AI-Chat on Profile

Provide live AI chat support via Fix1/FixFirst profile. Be always available with no manual support needed.

24h AI-Phone Assistant

Always-on phone assistant for bookings and FAQs. Never miss a call again.

Custom Booking Page & Forms

Tailor booking flows to your services and design. Simplify onboarding and align with your brand.

Multi-Channel Inbox

Central inbox for email, WhatsApp, and other channels. Stay organized and responsive across platforms.

Partner Profile

Public profile for each repair partner or location. Increase visibility and trust with users.

Full Workflow Software

Comprehensive software to manage field service operations end-to-end. Streamline operations with one central tool.

Smartglasses for Technicians

Hands-free AR support for complex repairs. Enable remote guidance while working.

Booking & Scheduling

Manage customer appointments and technician availability in one place. Reduce no-shows and optimize time slots.

Integration to 7,500+ Tools

Connect to tools like CRMs, ERPs, and payment systems via Make/Zapier. Automate workflows and extend platform capabilities.

POS Device & Card Reader

Hardware to process physical card payments in shops. Enable in-store purchases with ease.

Contact

We’d Love To Hear
From You 👋

Schedule a demo for product deep dives and feel free to reach out via WhatsApp for any inquiries, support, or feedback. We're here to assist you every step of the way!

Book your free demo - today!

Contact

We’d Love To Hear
From You 👋

Schedule a demo for product deep dives and feel free to reach out via WhatsApp for any inquiries, support, or feedback. We're here to assist you every step of the way!

Book your free demo - today!

Contact

We’d Love To Hear
From You 👋

Schedule a demo for product deep dives and feel free to reach out via WhatsApp for any inquiries, support, or feedback. We're here to assist you every step of the way!

Book your free demo - today!