Overview for Workshop Repair
Let's make you & your team happy
Technicians
Service Managers
Customers
Partners
Owners
Access jobs, diagnostics, and repair instructions directly at the bench.
+30% Repair Speed
Everything you need, no delays or paperwork.
Fewer Errors
Clear work orders reduce rework and guesswork.
Fast setup <10min
Add your team
Import data
Onboarding support
Solution Highlights
Unified Inbox
Master all requests from any channel, let AI do follow-ups & only pick the orders you really want
AI-Chat Anywhere
Provide AI chat support or customize it internally. Be available & multilingual anytime.
24h AI-Phone Assistant
Always-on phone assistant for bookings and FAQs. Never miss a call again.
Instant Cost Estimates
Automatically generate cost estimates per request based on device, brand, and data. Save time and convert more leads with real-time pricing.
> 7.5 k
Integrations - connects to your existing systems & any other tool
> 18 Mn
Find +18 million spare parts incl. price, availability & more
Comparison
What makes FixFirst-powered Workshop Repair stand out
Others
Walk-ins and phone calls dominate job intake
Paper forms and verbal diagnostics slow things down
Inconsistent updates, long customer wait times
Guesswork in ordering parts or pricing repairs
Revenue lost to miscommunication or missed follow-ups
V/S
Centralized system for walk-ins, online bookings & partner referrals
Digital intake, AI-supported diagnostics, and guided triage workflows
Real-time repair tracking and automated notifications keep customers informed
Smart parts suggestions, live pricing, and repair data integrated into your process
Automated reminders and task tracking reduce errors and increase completion rates
All-in-one platform for job management, history, photos, parts, and more
Scales with your shop, integrates with suppliers, platforms, and CRMs effortlessly
Selected partners and supporters
Feature Highlights
Highlights for Workshop Repair
Instant Cost Estimates
Automatically generate cost estimates per request based on device, brand, and data. Save time and convert more leads with real-time pricing.
Smart Proposals & Prices
Dynamic pricing suggestions based on case and customer type. Increase conversions and transparency.
Speech-to-Text AI
Convert voice messages or calls into text. Improve documentation and accessibility.
AI-Based Issue Diagnosis
Automatically detect likely problems based on user descriptions. Faster troubleshooting, less back-and-forth.
Own AI-Phone Number
Provide customers with a dedicated AI-powered phone number. Offer 24/7 phone support without staffing.
AI-Chat on Profile
Provide live AI chat support via Fix1/FixFirst profile. Be always available with no manual support needed.
24h AI-Phone Assistant
Always-on phone assistant for bookings and FAQs. Never miss a call again.
Custom Booking Page & Forms
Tailor booking flows to your services and design. Simplify onboarding and align with your brand.
Multi-Channel Inbox
Central inbox for email, WhatsApp, and other channels. Stay organized and responsive across platforms.
Partner Profile
Public profile for each repair partner or location. Increase visibility and trust with users.
Full Workflow Software
Comprehensive software to manage field service operations end-to-end. Streamline operations with one central tool.
Smartglasses for Technicians
Hands-free AR support for complex repairs. Enable remote guidance while working.
Booking & Scheduling
Manage customer appointments and technician availability in one place. Reduce no-shows and optimize time slots.
Integration to 7,500+ Tools
Connect to tools like CRMs, ERPs, and payment systems via Make/Zapier. Automate workflows and extend platform capabilities.
POS Device & Card Reader
Hardware to process physical card payments in shops. Enable in-store purchases with ease.
