Keep every checkout moving, on autopilot

Instant quotes, 24/7 support, and field-ready workflows for POS terminals, barcode scanners, receipt printers, kiosks, scales, and refrigeration.

Discover features designed to simplify workflows, boost productivity, and improve team collaboration seamlessly.

Discover features designed to simplify workflows, boost productivity, and improve team collaboration seamlessly.

people walking inside building during daytime
people walking inside building during daytime
people walking inside building during daytime

Win jobs with instant quotes

Win jobs with instant quotes

nstant Cost Estimates + Smart Proposals & Prices deliver real-time, transparent pricing (diagnostics, parts & labor, repair vs. replace), so store inquiries turn into booked jobs fast.

nstant Cost Estimates + Smart Proposals & Prices deliver real-time, transparent pricing (diagnostics, parts & labor, repair vs. replace), so store inquiries turn into booked jobs fast.

Always-on store support

Always-on store support

Own AI-Phone Number, 24/7 AI-Phone Assistant, AI-Chat on Profile, and a Multi-Channel Inbox (WhatsApp, email, phone) make sure no “register down” call hits voicemail without extra headcount.

Own AI-Phone Number, 24/7 AI-Phone Assistant, AI-Chat on Profile, and a Multi-Channel Inbox (WhatsApp, email, phone) make sure no “register down” call hits voicemail without extra headcount.

Diagnose & document faster

Diagnose & document faster

Speech-to-Text AI captures manager notes; AI-Based Issue Diagnosis surfaces likely causes (scanner misreads, printer jams, scale calibration, kiosk touchscreen faults). Use Remote Video for quick triage and Smartglasses for hands-free guidance on complex fixes.

Speech-to-Text AI captures manager notes; AI-Based Issue Diagnosis surfaces likely causes (scanner misreads, printer jams, scale calibration, kiosk touchscreen faults). Use Remote Video for quick triage and Smartglasses for hands-free guidance on complex fixes.

Optimize field operations

Optimize field operations

Booking & Scheduling, Routes Planning, App for Technicians, and Scanner & QR Labels keep parts and jobs in sync backed by Full Workflow Software, Integrations to 7,500+ tools, Partner Profile, and POS for on-site payments.

Booking & Scheduling, Routes Planning, App for Technicians, and Scanner & QR Labels keep parts and jobs in sync backed by Full Workflow Software, Integrations to 7,500+ tools, Partner Profile, and POS for on-site payments.

Feature Highlights

Feature Highlights

Feature Highlights

Highlights for Retail Equipment Repair

Instant Cost Estimates

Automatically generate cost estimates per request based on device, brand, and data. Save time and convert more leads with real-time pricing.

Smart Proposals & Prices

Dynamic pricing suggestions based on case and customer type. Increase conversions and transparency.

Speech-to-Text AI

Convert voice messages or calls into text. Improve documentation and accessibility.

AI-Based Issue Diagnosis

Automatically detect likely problems based on user descriptions. Faster troubleshooting, less back-and-forth.

Own AI-Phone Number

Provide customers with a dedicated AI-powered phone number. Offer 24/7 phone support without staffing.

AI-Chat on Profile

Provide live AI chat support via Fix1/FixFirst profile. Be always available with no manual support needed.

24h AI-Phone Assistant

Always-on phone assistant for bookings and FAQs. Never miss a call again.

Custom Booking Page & Forms

Tailor booking flows to your services and design. Simplify onboarding and align with your brand.

Multi-Channel Inbox

Central inbox for email, WhatsApp, and other channels. Stay organized and responsive across platforms.

Partner Profile

Public profile for each repair partner or location. Increase visibility and trust with users.

Full Workflow Software

Comprehensive software to manage field service operations end-to-end. Streamline operations with one central tool.

Scanner & QR Code Label

Scan equipment or part codes via camera or printed labels. Simplify data entry and reduce errors.

Smartglasses for Technicians

Hands-free AR support for complex repairs. Enable remote guidance while working.

Booking & Scheduling

Manage customer appointments and technician availability in one place. Reduce no-shows and optimize time slots.

Integration to 7,500+ Tools

Connect to tools like CRMs, ERPs, and payment systems via Make/Zapier. Automate workflows and extend platform capabilities.

POS Device & Card Reader

Hardware to process physical card payments in shops. Enable in-store purchases with ease.

App for Technicians

Mobile and tablet app designed for workshop use. Give technicians real-time access to all relevant tools.

79%

Quote-to-booking conversion

79%

Quote-to-booking conversion

79%

Quote-to-booking conversion

“Peak hours used to stall when a POS went down. Now we price in seconds, book immediately, and show up with the right parts.”

Marta C.

Retail Operations Manager

“Peak hours used to stall when a POS went down. Now we price in seconds, book immediately, and show up with the right parts.”

Marta C.

Retail Operations Manager

“Peak hours used to stall when a POS went down. Now we price in seconds, book immediately, and show up with the right parts.”

Marta C.

Retail Operations Manager

100%

Call answer rate

100%

Call answer rate

100%

Call answer rate

Contact

We’d Love To Hear
From You 👋

Schedule a demo for product deep dives and feel free to reach out via WhatsApp for any inquiries, support, or feedback. We're here to assist you every step of the way!

Book your free demo - today!

Contact

We’d Love To Hear
From You 👋

Schedule a demo for product deep dives and feel free to reach out via WhatsApp for any inquiries, support, or feedback. We're here to assist you every step of the way!

Book your free demo - today!

Contact

We’d Love To Hear
From You 👋

Schedule a demo for product deep dives and feel free to reach out via WhatsApp for any inquiries, support, or feedback. We're here to assist you every step of the way!

Book your free demo - today!