Smarter Aftersales Repairs at Scale

Automatically generate cost estimates per request based on device, brand, and data. Save time and convert more leads with real-time pricing.

Dynamic pricing suggestions based on case and customer type. Increase conversions and transparency.

Convert voice messages or calls into text. Improve documentation and accessibility.

Automatically detect likely problems based on user descriptions. Faster troubleshooting, less back-and-forth.

Provide customers with a dedicated AI-powered phone number. Offer 24/7 phone support without staffing.

Provide live AI chat support via Fix1/FixFirst profile. Be always available with no manual support needed.

Always-on phone assistant for bookings and FAQs. Never miss a call again.

Handle product warranty and insurance claims through the same platform. Offer a unified experience for brands, insurers, and users.

Manage repair and maintenance agreements between parties. Ensure transparency and compliance across the lifecycle.

Tailor booking flows to your services and design. Simplify onboarding and align with your brand.

Central inbox for email, WhatsApp, and other channels. Stay organized and responsive across platforms.

Public profile for each repair partner or location. Increase visibility and trust with users.

Select and pay only for the features you need. Maximum flexibility and scalability.

Run FixFirst under your own brand identity. Deliver a seamless, branded user experience.

Connect custom software, APIs, and systems. Seamlessly fit into your existing stack.

Define custom process automations with AI. Streamline and personalize your operations.

Comprehensive software to manage field service operations end-to-end. Streamline operations with one central tool.

Guide or diagnose remotely via video call tools. Reduce travel needs and enable remote expertise.

Scan equipment or part codes via camera or printed labels. Simplify data entry and reduce errors.

Optimize field technician routes based on location and availability. Save fuel, time, and CO₂.

Hands-free AR support for complex repairs. Enable remote guidance while working.

Manage customer appointments and technician availability in one place. Reduce no-shows and optimize time slots.

Automatically qualify and assign incoming service requests to the right partner. Streamline dispatch and reduce manual filtering.

Manage the reuse, repair, and recycling of products across their lifecycle. Enable closed-loop systems and meet regulatory goals.

Join and contribute to shared ESG and sustainability programs. Strengthen ESG credentials and transparency.

Quantify climate and resource impact per repair or product. Empower circular storytelling and reporting.

Connect to tools like CRMs, ERPs, and payment systems via Make/Zapier. Automate workflows and extend platform capabilities.

Access device-level repair instructions, scores, and tips. Speed up repairs and ensure technical compliance.

Monitor performance metrics across services and partners. Improve efficiency through actionable analytics.

Track service delivery against defined KPIs and response times. Ensure high service standards and accountability.

Define permissions and roles per user and partner type. Ensure data security and smooth collaboration.

Hardware to process physical card payments in shops. Enable in-store purchases with ease.

Support compliance with EU Right-to-Repair regulations. Strengthen your positioning and avoid penalties.

Tools to support compliance with the Ecodesign Directive. Ensure products and services meet circular standards.

Enable product traceability with integrated passports. Prepare for upcoming digital product regulations.

Comply with European Data Act provisions around data usage. Stay compliant and transparent.

Priority access to advanced support and success management. Resolve critical issues faster.

Training sessions to onboard your team effectively. Ensure confident usage from day one.

Start with a small-scale rollout before scaling. Test and learn before full deployment.

Mobile and tablet app designed for workshop use. Give technicians real-time access to all relevant tools.