Field Repairs, made smart & seamless
Let's make you & your team happy
Remote Video Solution´
Guide or diagnose remotely via video call tools. Reduce travel needs and enable remote expertise.
AI-Chat Anywhere
Provide AI chat support or customize it internally. Be available & multilingual anytime.
24h AI-Phone Assistant
Always-on phone assistant for bookings and FAQs. Never miss a call again.
Instant Cost Estimates
Automatically generate cost estimates per request based on device, brand, and data. Save time and convert more leads with real-time pricing.
> 7.5 k
Integrations - connects to your existing systems & any other tool
> 300 k
API with +300k items incl. repair, impact, brand & model data
> 18 Mn
Find +18 million spare parts incl. price, availability & more
What makes FixFirst-powered Field Service Repair stand out
Others
V/S
Selected partners and supporters
Highlights for Field Service Repair
Instant Cost Estimates
Automatically generate cost estimates per request based on device, brand, and data. Save time and convert more leads with real-time pricing.
Smart Proposals & Prices
Dynamic pricing suggestions based on case and customer type. Increase conversions and transparency.
Speech-to-Text AI
Convert voice messages or calls into text. Improve documentation and accessibility.
AI-Based Issue Diagnosis
Automatically detect likely problems based on user descriptions. Faster troubleshooting, less back-and-forth.
Own AI-Phone Number
Provide customers with a dedicated AI-powered phone number. Offer 24/7 phone support without staffing.
AI-Chat on Profile
Provide live AI chat support via Fix1/FixFirst profile. Be always available with no manual support needed.
24h AI-Phone Assistant
Always-on phone assistant for bookings and FAQs. Never miss a call again.
Custom Booking Page & Forms
Tailor booking flows to your services and design. Simplify onboarding and align with your brand.
Multi-Channel Inbox
Central inbox for email, WhatsApp, and other channels. Stay organized and responsive across platforms.
Partner Profile
Public profile for each repair partner or location. Increase visibility and trust with users.
Full Workflow Software
Comprehensive software to manage field service operations end-to-end. Streamline operations with one central tool.
Remote Video Solution
Guide or diagnose remotely via video call tools. Reduce travel needs and enable remote expertise.
Scanner & QR Code Label
Scan equipment or part codes via camera or printed labels. Simplify data entry and reduce errors.
Routes Planning
Optimize field technician routes based on location and availability. Save fuel, time, and CO₂.
Smartglasses for Technicians
Hands-free AR support for complex repairs. Enable remote guidance while working.
Booking & Scheduling
Manage customer appointments and technician availability in one place. Reduce no-shows and optimize time slots.
Integration to 7,500+ Tools
Connect to tools like CRMs, ERPs, and payment systems via Make/Zapier. Automate workflows and extend platform capabilities.
POS Device & Card Reader
Hardware to process physical card payments in shops. Enable in-store purchases with ease.
App for Technicians
Mobile and tablet app designed for workshop use. Give technicians real-time access to all relevant tools.
