Repair Stores

Repair Stores

Smarter Repairs Start Here

FixFirst uses AI to match you with the right jobs, automate your workflow, and keep your repair business one step ahead - faster, leaner, smarter.

Discover features designed to simplify workflows, boost productivity, and improve team collaboration seamlessly.

Discover features designed to simplify workflows, boost productivity, and improve team collaboration seamlessly.

Get Started

Get Started

Get Started

group of people inside cafe
group of people inside cafe
More Jobs, Less Hassle

More Jobs, Less Hassle

FixFirst connects your repair store with new customers and partners - no more chasing leads or dealing with unclear service requests. You get pre-qualified jobs directly into your system.

FixFirst connects your repair store with new customers and partners - no more chasing leads or dealing with unclear service requests. You get pre-qualified jobs directly into your system.

Streamlined Workflow

Streamlined Workflow

From intake to invoice, FixFirst digitizes and automates your repair process. Spend less time on admin, more time on actual repairs.

From intake to invoice, FixFirst digitizes and automates your repair process. Spend less time on admin, more time on actual repairs.

Faster Turnarounds

Faster Turnarounds

With real-time tracking, smart inventory management, and automated updates, FixFirst helps you reduce idle time and deliver repairs faster - keeping customers happy and loyal.

With real-time tracking, smart inventory management, and automated updates, FixFirst helps you reduce idle time and deliver repairs faster - keeping customers happy and loyal.

Grow with Confidence

Grow with Confidence

Whether you’re a single shop or a growing chain, FixFirst scales with you. Track performance, manage teams, and unlock new revenue streams with insights and tools built for the future of repair.

Whether you’re a single shop or a growing chain, FixFirst scales with you. Track performance, manage teams, and unlock new revenue streams with insights and tools built for the future of repair.

Overview for Repair Stores

Overview for Repair Stores

Overview for Repair Stores

Let's make you & your team happy

Front Office

Technicians

Customers

Partners

Owners

Manage repairs 24/7 online or in-store—quotes, payments, and tracking all in one place.

Get started

+40% Faster Intake

Digital workflows speed up job creation and handovers.

+30% Higher Revenue per Job

Upsell diagnostics, accessories, or services in the flow.

person holding smartphone beside tablet computer

Front Office

Technicians

Customers

Partners

Owners

Manage repairs 24/7 online or in-store—quotes, payments, and tracking all in one place.

Get started

+40% Faster Intake

Digital workflows speed up job creation and handovers.

+30% Higher Revenue per Job

Upsell diagnostics, accessories, or services in the flow.

person holding smartphone beside tablet computer

Front Office

Technicians

Customers

Partners

Owners

Manage repairs 24/7 online or in-store—quotes, payments, and tracking all in one place.

Get started

+40% Faster Intake

Digital workflows speed up job creation and handovers.

+30% Higher Revenue per Job

Upsell diagnostics, accessories, or services in the flow.

person holding smartphone beside tablet computer

Fast setup <10min

Fast setup <10min

Fast setup <10min

Add your team

Add your team

Add your team

Import data

Import data

Import data

Onboarding support

Onboarding support

Onboarding support

Solution Highlights

Solution Highlights

Solution Highlights

AI-powered Repair Store Operations

AI-powered Repair Store Operations

AI-powered Repair Store Operations

Unified Inbox

Master all requests from any channel, let AI do follow-ups & only pick the orders you really want

AI-Chat Anywhere

Provide AI chat support or customize it internally. Be available & multilingual anytime.

24h AI-Phone Assistant

Always-on phone assistant for bookings and FAQs. Never miss a call again.

Instant Cost Estimates

Automatically generate cost estimates per request based on device, brand, and data. Save time and convert more leads with real-time pricing.

> 7.5 k

Integrations - connects to your existing systems & any other tool

> 300 k

API with +300k items incl. repair, impact, brand & model data

> 18 Mn

Find +18 million spare parts incl. price, availability & more

79%

faster diagnosis & estimates

79%

faster diagnosis & estimates

79%

faster diagnosis & estimates

2X

more & better qualified repair leads

2X

more & better qualified repair leads

2X

more & better qualified repair leads

"FixFirst has completely changed the game for our shop. We’re getting more repair requests than ever - without lifting a finger. The AI suggestions are spot-on, and the workflow automations save us hours every week. It feels like having an extra team member that never sleeps."

Luca M.

Owner

"FixFirst has completely changed the game for our shop. We’re getting more repair requests than ever - without lifting a finger. The AI suggestions are spot-on, and the workflow automations save us hours every week. It feels like having an extra team member that never sleeps."

Luca M.

Owner

"FixFirst has completely changed the game for our shop. We’re getting more repair requests than ever - without lifting a finger. The AI suggestions are spot-on, and the workflow automations save us hours every week. It feels like having an extra team member that never sleeps."

Luca M.

Owner

Comparison

Comparison

Comparison

What makes FixFirst-powered Repair Stores stand out

The only constant is change. Would it be bad idea to choose a partner who adjusts and accelerates you?

Discover how Prismo outperforms other platforms with superior features, better performance, and unmatched ease of use.

Others

Rely on phone calls, emails, and walk-ins to get jobs

Rely on phone calls, emails, and walk-ins to get jobs

Rely on phone calls, emails, and walk-ins to get jobs

Manual paperwork, spreadsheets, and scattered tools

Manual paperwork, spreadsheets, and scattered tools

Manual paperwork, spreadsheets, and scattered tools

Long turnaround times and poor customer visibility

Long turnaround times and poor customer visibility

Long turnaround times and poor customer visibility

No real insights, hard to track performance

No real insights, hard to track performance

No real insights, hard to track performance

Low repair rates due to misdiagnosis or delays

Low repair rates due to misdiagnosis or delays

Low repair rates due to misdiagnosis or delays

V/S

Logo
Logo

AI delivers high-quality repair jobs straight to your system

AI delivers high-quality repair jobs straight to your system

AI delivers high-quality repair jobs straight to your system

End-to-end digital workflow - from intake to invoice

End-to-end digital workflow - from intake to invoice

End-to-end digital workflow - from intake to invoice

Smart automation speeds up repairs and keeps customers in the loop

Smart automation speeds up repairs and keeps customers in the loop

Smart automation speeds up repairs and keeps customers in the loop

Real-time dashboards and actionable insights to grow your business

Real-time dashboards and actionable insights to grow your business

Real-time dashboards and actionable insights to grow your business

AI-supported diagnostics and guided workflows boost repair success rates

AI-supported diagnostics and guided workflows boost repair success rates

AI-supported diagnostics and guided workflows boost repair success rates

AI handles routine tasks so your team can focus on skilled work

AI handles routine tasks so your team can focus on skilled work

AI handles routine tasks so your team can focus on skilled work

Scales with your shop, integrates with suppliers, platforms, and CRMs effortlessly

Scales with your shop, integrates with suppliers, platforms, and CRMs effortlessly

Scales with your shop, integrates with suppliers, platforms, and CRMs effortlessly

Start now

Start now

Start now

Selected partners and supporters

Feature Highlights

Feature Highlights

Feature Highlights

Highlights for Repair Stores

Instant Cost Estimates

Automatically generate cost estimates per request based on device, brand, and data. Save time and convert more leads with real-time pricing.

Smart Proposals & Prices

Dynamic pricing suggestions based on case and customer type. Increase conversions and transparency.

Speech-to-Text AI

Convert voice messages or calls into text. Improve documentation and accessibility.

AI-Based Issue Diagnosis

Automatically detect likely problems based on user descriptions. Faster troubleshooting, less back-and-forth.

Own AI-Phone Number

Provide customers with a dedicated AI-powered phone number. Offer 24/7 phone support without staffing.

AI-Chat on Profile

Provide live AI chat support via Fix1/FixFirst profile. Be always available with no manual support needed.

24h AI-Phone Assistant

Always-on phone assistant for bookings and FAQs. Never miss a call again.

Custom Booking Page & Forms

Tailor booking flows to your services and design. Simplify onboarding and align with your brand.

Multi-Channel Inbox

Central inbox for email, WhatsApp, and other channels. Stay organized and responsive across platforms.

Partner Profile

Public profile for each repair partner or location. Increase visibility and trust with users.

Full Workflow Software

Comprehensive software to manage field service operations end-to-end. Streamline operations with one central tool.

Smartglasses for Technicians

Hands-free AR support for complex repairs. Enable remote guidance while working.

Booking & Scheduling

Manage customer appointments and technician availability in one place. Reduce no-shows and optimize time slots.

Integration to 7,500+ Tools

Connect to tools like CRMs, ERPs, and payment systems via Make/Zapier. Automate workflows and extend platform capabilities.

POS Device & Card Reader

Hardware to process physical card payments in shops. Enable in-store purchases with ease.

Contact

We’d Love To Hear
From You 👋

Schedule a demo for product deep dives and feel free to reach out via WhatsApp for any inquiries, support, or feedback. We're here to assist you every step of the way!

WhatsApp

Schedule Call

Book your free demo - today!

Contact

We’d Love To Hear
From You 👋

Schedule a demo for product deep dives and feel free to reach out via WhatsApp for any inquiries, support, or feedback. We're here to assist you every step of the way!

WhatsApp

Schedule Call

Book your free demo - today!

Contact

We’d Love To Hear
From You 👋

Schedule a demo for product deep dives and feel free to reach out via WhatsApp for any inquiries, support, or feedback. We're here to assist you every step of the way!

WhatsApp

Schedule Call

Book your free demo - today!