Build your circular repair ecosystem, your way
Custom circular 360 benefits at a glance
Repair Voucher Programs
Enable public or private entities to subsidize repairs via vouchers. Drive circularity and increase repair adoption with incentive programs.
Automatic Reimbursement
Process reimbursements for approved repairs without manual intervention. Reduce administrative overhead for all stakeholders.
Verification & Fraud Detection
Automatically verify claims and detect suspicious or duplicate submissions. Ensure program integrity and prevent misuse.
Warranty & Insurance Claims
Handle product warranty and insurance claims through the same platform. Offer a unified experience for brands, insurers, and users.
Service Contract Management
Manage repair and maintenance agreements between parties. Ensure transparency and compliance across the lifecycle.
Voucher & Claims Approval
Configure workflows for manual or automated claim approval. Maintain control while scaling claims and voucher systems.
Status Self-Checks
Customers can check repair status online anytime. Reduce follow-up calls and increase transparency.
App for Your Customers
Offer a branded repair experience via mobile app. Boost loyalty and return usage through mobile touchpoints.
Choose Any Module
Select and pay only for the features you need. Maximum flexibility and scalability.
White Label Option
Run FixFirst under your own brand identity. Deliver a seamless, branded user experience.
Individual Integrations
Connect custom software, APIs, and systems. Seamlessly fit into your existing stack.
Own AI-Chat Link & Code Snippet
Deploy AI chat via custom links or embed code. Flexible, fast integration into your ecosystem.
Custom AI-Chat Data Sources
Provide your own knowledge to train the AI assistant. Tailor the assistant’s answers to your business.
Custom AI-Chat Design
Style the AI assistant to match your branding. Keep your user experience visually consistent.
Own AI-Phone Number
Dedicated AI-powered hotline for your business. Offer always-on voice support under your number.
Own AI-Phone Voice
Customize the voice of your phone assistant. Ensure brand-aligned tone and personality.
Individual AI-Workflows
Define custom process automations with AI. Streamline and personalize your operations.
Custom AI-Models
Use or fine-tune your own AI model. Maximize accuracy and retain full control.
Collaborative Workflow
Coordinate between teams and departments with shared access and task flow. Enhance internal communication and speed up case resolution.
Circularity Management
Manage the reuse, repair, and recycling of products across their lifecycle. Enable closed-loop systems and meet regulatory goals.
Impact Data Finder
Access data on CO₂ savings, waste reduction, and circularity per device or service. Demonstrate environmental performance and engage users.
Impact Program Participation
Join and contribute to shared ESG and sustainability programs. Strengthen ESG credentials and transparency.
Product History
Track repair, ownership, and usage history of each product. Support repairability, resale, and compliance.
CO₂ & E-Waste Data
Quantify climate and resource impact per repair or product. Empower circular storytelling and reporting.
Integration to 7,500+ Tools
Connect to tools like CRMs, ERPs, and payment systems via Make/Zapier. Automate workflows and extend platform capabilities.
Repairability Data Finder
Access device-level repair instructions, scores, and tips. Speed up repairs and ensure technical compliance.
Flexible Integrations
Connect to any system via API or custom endpoint logic. Build your own workflows and connect your ecosystem.
SSO Setting
Single Sign-On for easier and secure user management. Simplify onboarding and enhance security.
Custom Hosting
Deploy platform under your own cloud or jurisdiction. Ensure compliance with local hosting and data laws.
Embeddable Elements
Add booking, chat or listing widgets to any website. Capture leads directly from your digital touchpoints.
Order Forwarding & Qualification
Route incoming orders to the right provider automatically. Increase efficiency and lead response speed.
Operations Data & KPIs
Monitor performance metrics across services and partners. Improve efficiency through actionable analytics.
SLA Compliance
Track service delivery against defined KPIs and response times. Ensure high service standards and accountability.
User Dashboards
Custom dashboards for performance tracking and management. Keep stakeholders aligned with real-time insights.
Google Reviews Integration
Sync customer reviews to boost online visibility. Improve credibility and customer engagement.
Role & Partner Management
Define permissions and roles per user and partner type. Ensure data security and smooth collaboration.
Partner Integrations Setup
Configure and manage partner-specific integrations. Adapt the platform for each ecosystem participant.
Right-to-Repair
Support compliance with EU Right-to-Repair regulations. Strengthen your positioning and avoid penalties.
Ecodesign Directive
Tools to support compliance with the Ecodesign Directive. Ensure products and services meet circular standards.
Digital Product Passport
Enable product traceability with integrated passports. Prepare for upcoming digital product regulations.
Data Act
Comply with European Data Act provisions around data usage. Stay compliant and transparent.
Continuous Improvement
Get regular updates and feature refinements. Always stay ahead with the latest tools.
Employee Training
Training sessions to onboard your team effectively. Ensure confident usage from day one.
Possible Pilot Project
Start with a small-scale rollout before scaling. Test and learn before full deployment.
